Focus
— likeability and collaboration
Warmth
— trust and loyalty
Power
— credibility and decision-making
Focus
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Social Awareness
Reading the Room
Latest
You can be sitting three feet from someone and still be somewhere else. You are listening, but part of your mind is already preparing what to say next. Attunement begins when you notice that and return to the person in front of you.
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Focus
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Relationship Building
Most of the people you feel easy around at work, you probably didn't set out to get close to. The connection usually started with something small - a shared interest, a place you both knew, an experience you each recognised.
Focus
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Relationship Building
Listening is not just hearing words. It is noticing what those words reveal about what matters to the person speaking.
Power
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Self-Advocacy
The advice is always the same, make yourself more visible, and it is not wrong. It also ignores the reason you have not done it, which is that talking about your own expertise feels like the wrong kind of behaviour.
Power
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Composure
Composure is not something you either have or do not, and it is not about suppressing what you feel. It is a set of small physical things you can do in the ten seconds when the pressure hits, and they work precisely because they are physical rather than mental.
Warmth
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Compassion
Everybody knows they ought to give the other person the benefit of the doubt. Almost nobody manages it, and the reason has nothing to do with not knowing.
Warmth
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Self-Care
Every leader knows they should rest. The reason you do not is not weak discipline. It is that rest feels like the one thing you cannot afford, and that belief is exactly what is draining you.